1. Scams create urgency or greed
Common scripts include “account will be blocked”, “KYC expires today”, “guaranteed return”, “police case”, or “limited investment slot”. The goal is to make you act before thinking.
2. Scammers impersonate trusted institutions
Caller ID, logos, fake websites and WhatsApp profiles can be copied. Verify through official channels you independently find.
3. Secrets and remote access are high-risk requests
OTP, PIN, CVV, screen sharing and remote-control apps can enable account takeover or payment authorisation.
4. After fraud, speed matters
Contact the bank/payment provider immediately, block affected instruments, preserve evidence and use official cybercrime/police reporting channels.
5. Quick check
A “bank officer” asks for your OTP to reverse a fraud transaction. What should you do?