1. Identify the legal lender
Look for the exact bank or NBFC on the loan agreement, not only a marketing brand, app name or agent.
Tip: If the legal lender is unclear, pause.
2. Cross-check official sources
Use RBI regulated-entity information and the lender's official website to verify the institution and, where relevant, its relationship with a digital app or service provider.
Tip: Verify from the source, not an agent's screenshot.
3. Read the KFS, APR and grievance details
For applicable products, legitimate lenders provide key cost, repayment and grievance information. Pressure to accept without documents is a reason to stop.
Note: Do not sign or tap “accept” before reading the core disclosures.
4. Watch common scam payment patterns
Red flags include personal-account “security fees”, requests for UPI PIN or banking OTP, fake refund charges, threats and excessive phone permissions.
Note: No legitimate lender needs your UPI PIN or banking OTP.
5. Quick check
An app displays an NBFC logo. What is stronger verification?
Answer: B - Independent official verification is stronger than branding inside an app.